Lotus Flower

Ariadna Ortiz Naya

I do

About

I'm Ari, a result-driven digital professional with over four years of experience in web and digital marketing, and more than five years in customer-facing roles and offering technical support. Based in Bristol with a strong foundation in advertising and marketing, I've specialised in building data-informed digital solutions. My strategic approach and attention to detail ensure that digital products align with both user needs and business goals. I'm bilingual, fluent in English and Spanish, which enables me to collaborate effectively across international teams and connect with a diverse client base.

Website Coordinator & IT Support


  • Phone: +44 7871 9023 97
  • City: Bristol

I've 4+ years' experience in website design, SEO, and analytics, and I'm looking for a new opportunity. In my role as a website coordinator I've managed over 1000 website projects, implemented GA4 and GTM event tracking for measurable results, and driven on-site SEO improvements that increased visibility and conversions. Alongside my technical expertise in WordPress, HTML/CSS, and Google tools, I bring creativity, stakeholder management skills, and a solid understanding of digital strategy. I'm now eager to expand on this foundation, develop new skills, and move into new areas where I can add value and grow with the business—whether that's within digital marketing, analytics, UX/UI, or broader IT and creative roles.

Tickets Solved in a Year

100+ Blog Entries

Live Landing Pages

Blog Views

Skills

A summary of my current skill set.

UX & UI Design 80%
Data Engineering & Web Development 60%
Creative Writing 90%
WordPress 70%
Domain & DNS Management 75%
Google Analytic Tools 75%

Resume

An overview of my university education from 2013 to 2017 and work experience from 2017 till today.

Summary

Ariadna (Ari)

In my role at Reach as a Digital Marketing Executive, I have 4+ years of experience building, designing, and creating strategies for website projects. I have 5+ years of experience blogging. I'm currently exploring other writing genres and have 5+ years in customer-facing roles offering technical support.

Education

Bachelor of Advertising & Marketing

2013 - 2017

Antonio José de Sucre University

I graduated in Advertising and Marketing in 2017 at the Experimental Polytechnic University, Antonio José de Sucre.

Iungo & Other Online Courses

2023 - Present

iungo & udemy.com

In March of 2025, I completed a Level 5 Data Engineering Bootcamp with iungo Solutions. I've also done an SEO course of 17.5 hours and a PHP course of 1.5 hours. I'm self-trained in web development, I use these skills at work and in my free time.

Professional Experience

Digital Marketing Executive (B2B)

August 2021 - Present

Reach PLC, Bristol

  • I design modern websites and redesign old websites for loyal Reach clients when they need refreshing.
  • On Google Analytics and GTM, I support the sales team by programming events for the client's websites.
  • I do consistent website health checks where I improve the SEO and usability of the site.
  • I do keyword research for PPC campaigns and for on-site SEO.
  • I successfully transfer out domains, change DNS records, and go live with the websites we build.
  • I problem-solve tickets and client queries in a fast-paced environment.

Past Experience

2017 - 2021

Madrid, Spain & Bristol, UK

  • Call centre representative at Computershare, Bristol, UK (2020 - 2021).
  • Spanish tutor in Bristol, UK (side business).
  • English tutor in Madrid, Spain.
  • Junior manager, waitress and bartender in Madrid and Bristol.

Portfolio

Web design, creative writing, code and blogging samples.

  • All
  • Code
  • Blog
  • Web
Wise Mentoring Landing Page

Wise Mentoring Landing Page

Landing page build and design.

Cat Loading Screen with HTML, CSS & JavaScript

Pixel Cat Loading Screen Built With HTML, CSS & JavaScript

Loading pixel cat screen code for a digital shop website.

Spotless Removals & Clearance Website Redesign

Website redesign with no content changes.

Figma Hero Section Proposal

Requires figma login. The prototype responds to ↓ and ↑ keys.

Level 5 Data Engineering

Level 5 Data Engineering Certificate from iungo Solutions.

WordPress Blog

2019-2025 personal blog thisisnota.business.blog

GitHub

Applications made with HTML, CSS, JavaScript and React.

Web Developer Course

Udemy course by Rob Percival "The Complete Web Developer Course 3.0."

Expertise

A brief look at the different areas I specialise in. Here, I delineate how I use my skills daily.

HTML, CSS & JavaScript

I install widgets or other third-party codes and develop in this area by creating my code.

Interpersonal Communication

I perform and express myself eloquently with clients and when presenting. I can also speak Spanish.

Google Analytics & GTM

For websites, I can create form submissions, calls and email events.

Creative Writing & SEO

From blogs to emails, I can write with confidence in any tone.

Photoshop, Figma & Canva

I work closely with Photoshop, Figma and Canva. I occasionally use Illustrator to modify vectors.

Data Engineering

Qualified to build systems that collect, manage, and convert data for data analysts.

Contact

Let's get in touch! Send me a message.

Address

Gloucester Road, Bristol, UK

Phone

+44 7871 9023 97

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